Privacy Policy

1. Who We Are

MINPROCON / MILL SOLUTIONS provides engineering, sales and technical services related to vertical stirred mill solutions and wear parts for mining and mineral processing industries. We take data protection seriously and process personal data in accordance with applicable data protection regulations.

2. Data We Collect

We may collect the following categories of personal data:

• Contact information (name, company, email address, phone number)
• Business-related communication submitted through forms or email
• Website usage data (IP, browser type, pages visited, time and date)

3. How We Collect Data

We collect data through:

• Voluntary submissions (forms, email inquiries)
• Analytics tools and cookies (see section on Cookies)
• Business correspondence and B2B interactions

4. Purpose of Processing

We process personal data for the following purposes:

• Responding to inquiries and providing requested information
• Preparing commercial offers and establishing business communication
• Improving website performance and user experience
• Meeting legal and regulatory compliance requirements

5. Legal Basis for Processing

The legal basis for processing personal data may include:

• Performance of a contract or pre-contractual measures
• Legitimate business interests in operating a B2B website
• User consent for analytics or cookies where required

6. Cookies and Analytics

We may use cookies and third-party analytics tools to analyze website traffic and improve performance. Users can control cookie settings through their browser. Disabling cookies may affect website functionality.

7. Third-Party Sharing

We do not sell or rent personal data. We may share information with:

• Hosting providers
• Analytics services
• Authorized technical contractors

All third parties are required to handle data in accordance with applicable regulations.

8. Retention Period

Personal data is stored only as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal obligations.

9. Your Rights

Users may have the following rights under applicable data protection law:

• Right to access personal data
• Right to request correction or deletion
• Right to restrict processing
• Right to object to processing

Requests may require identity verification for security reasons.

10. Contact

If you have questions or requests regarding data protection, please contact:

Email: info@minprocon.com

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect regulatory, operational, or technological changes. The latest version will always be available on this page.